The world of entrepreneurship always intrigued me.
I was raised by two parents who were entrepreneurs, and I found it fascinating. So when I graduated from college, I was honestly unsure what I wanted to do. My husband said, “Your parents have always been successful and hardworking. What do you think about taking what they’ve done in a different direction?”
And I loved that idea, and he was willing to do that with me.
And so we began our first venture together.
And we went from two to three of us to 10 to 20 of us, and grew that company to around 120 people, headquartered in Roanoke, Virginia. It was a big success.
So when we were researching other brands and e-commerce in general, customer service kept coming up as a huge frustration. It seemed like something other companies were doing just to shuffle people, get them through the door, answer their questions, and move on to the next.
Instead of that, we believe in the importance of people-to-people connections to answer your questions and meet your needs. And that’s what sets our online clothing marketplace apart.
The Madilyn James community understands the crucial role of customer service.
That network and communication can help solve issues together. There were many things we learned during our entrepreneurship journey that I believe are important for others to know. Number one, I would say being kind, being fair, and being honest. And being an excellent communicator.
It’s difficult to start a clothing brand online, but don’t give up!
It’s incredibly empowering, but there are definitely times when it’s hard. We have learned that the will to push forward and to keep going is so important.
Kickstart your entrepreneurial journey with Madilyn James.
Start your clothing brand online within a supportive community.
Meet Madilyn James, a place where creativity and collaboration come together. A place where you can shop and sell easily, ethically, and sustainably. A place curated for you.
